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paying bills
do I know...
how to read and understand a utility bill (such as a gas or electricity bill)?
how to work out when bills will need to be paid?
how to decide on the best provider of services such as gas or electricity?
what to do if you can’t pay a bill?
what are the different ways of paying household bills?
  case study
Rubina was having problems paying her bills. She was in arrears on her gas, rent and a credit card. She also had a letter from her electricity company threatening to obtain a magistrates order to enter her property and disconnect her electricity supply. She was depressed and worried about her debts as she hadn't been paying any of them.
She went to the CAB asking for help and they tried to work out a budget with her. She got upset and stressed when trying to work out exactly what she owed, but she promised to return with the completed budget sheet in a week's time and the CAB would then help her further.
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